Webarchitectscoop

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Help #

Webarchitects tries to give a helpful, co-operative service. We welcome enquiries, feedback and questions, and try to answer to the best of our abilities. We like to empower our clients and leave them feeling in control. If you think we can help, please feel free to get in touch.

Members of our co-operative have exclusive access to our members forum where questions about any aspect our our services can be raised — if you are a client but not a member why don't you consider joining us?

Documentation

  • Information on all our services, such as email settings can be found on our documentation wiki.
  • Help Documentation

Service Status

  • If there are any issues with any of our services or servers we will endeavour to post status updates to the site at webarch.info, which is hosted independently of all our other services.
  • Service Status

Contact

  • Open a support ticket, support@webarchitects.coop
  • Call (9am-3pm weekdays), 0114 276 9709
  • Contact details

Complaints

  • If you have an issue with our services or you wish to compain please see our complaints policy and contact us.
  • Complaints policy

Abuse

  • If you have any evidence of Webarchitects servers being used for things like spam please let us know.
  • Report abuse

Response Times

  • We do our best to respond to all support requests and questions as quickly as possible.
  • Response times

Last updated: Tuesday, 4 December 2018, 10:08:29 AM

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